Terms and Conditions for Instyle Cleaning
Welcome to Instyle Cleaning! These Terms and Conditions outline the rules and regulations for the use of Instyle Cleaning's services and instylecleaningllc.com (referred to as "our site," "this service," or "our online platform").
By accessing this website, using any of our services, or scheduling an appointment, we assume you accept these terms and conditions in full. Do not continue to use Instyle Cleaning's website or services if you do not accept all of the terms and conditions stated on this page.
1. Services Provided
Instyle Cleaning provides professional residential and commercial cleaning services in Gainesville, Florida. Our core services include, but are not limited to:
- Routine Housekeeping
- Deep Cleaning Services
- Apartment Cleaning
- Office Cleaning
- Surface Sanitization
- Janitorial Support
- Recurring Cleaning Plans
All services are subject to availability and specific service agreements detailed at the time of booking or consultation.
2. Booking and Scheduling
Appointments for cleaning services can be scheduled through our website, phone, or email. We strive to accommodate your preferred schedule. All bookings are confirmed upon receipt of a confirmation notice from Instyle Cleaning, which may be sent via email or phone.
For recurring cleaning plans, a consistent schedule will be established. Any changes to recurring appointments must be communicated in advance, as detailed in the "Cancellations and Rescheduling" section.
3. Pricing and Payments
Pricing for services will be provided at the time of your quote or booking. Prices may vary based on the type of service, property size, and specific client requirements. We reserve the right to adjust pricing for additional services requested on-site or for areas that require significantly more time than initially estimated.
Payment is due upon completion of the service, unless otherwise agreed upon in writing. We accept various forms of payment, which will be communicated at the time of booking. Late payments may be subject to additional fees.
4. Cancellations and Rescheduling
We understand that unforeseen circumstances may arise. If you need to cancel or reschedule a cleaning appointment, we kindly request a minimum of 24 hours' notice. Cancellations or reschedules with less than 24 hours' notice may incur a cancellation fee equivalent to a percentage of the booked service cost, or the full service cost at our discretion.
Failure to provide access to the property at the scheduled time without prior notice may result in a cancellation fee.
5. Client Responsibilities
- Providing a safe working environment for our cleaning professionals.
- Ensuring access to the property at the scheduled time.
- Securing valuables, fragile items, and pets before our arrival.
- Notifying Instyle Cleaning of any specific cleaning requirements, allergies, or sensitive surfaces/materials.
6. Satisfaction Guarantee
Instyle Cleaning is committed to providing high-quality service. If you are not completely satisfied with our service, please contact us within 24 hours of the cleaning appointment. We will address your concerns and, if necessary, return to re-clean the specific areas in question at no additional charge. This guarantee does not apply to services not explicitly requested or areas explicitly excluded from the cleaning scope.
7. Damages and Breakages
Our cleaning professionals exercise extreme care when cleaning your property. In the unfortunate event that damage or breakage occurs during a cleaning service, Instyle Cleaning will take full responsibility for repair or replacement, provided it is reported within 24 hours of the service completion and is a direct result of our staff's actions. Claims reported after this period may not be honored.
We are not responsible for damage due to faulty installation, prior damage, or items that are not properly secured. We are also not responsible for damage to items that our cleaners have been explicitly instructed to clean against our recommendations.
8. Privacy Policy
Your privacy is important to us. Please refer to our separate Privacy Policy for detailed information on how we collect, use, and protect your personal data.
9. Intellectual Property
The content, organization, graphics, design, compilation, and other matters related to our site are protected under applicable copyrights, trademarks, and other proprietary rights. The copying, redistribution, use or publication by you of any such matters or any part of our site is strictly prohibited.
10. Limitation of Liability
Instyle Cleaning and its employees shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the service; (ii) any conduct or content of any third party on the service; (iii) any content obtained from the service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.
12. Changes to Terms and Conditions
We reserve the right to modify or replace these Terms and Conditions at any time. We will provide reasonable notice prior to any new terms taking effect. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
13. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
- By address: 6731 Southwest 15 Place, Gainesville, FL 32607
- By phone: (352) 872‑6931